Effective Date: 1st January 2025
Company Name: Savikrushna Holidays Private Limited
Website: www.savikrushnaholidays.com
Savikrushna Holidays Pvt. Ltd. (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website, mobile applications, or use our services.
1. Applicability
This Privacy Policy applies to:
- All visitors to our website (www.savikrushnaholidays.com)
- Customers booking tours, packages, or other travel-related services with us
- Interactions via email, WhatsApp, social media, or physical offices
This Policy is compliant with:
- The Information Technology Act, 2000
- The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- The Digital Personal Data Protection Act, 2023 (DPDP Act)
2. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name, contact number, email ID, postal address
- Passport, Aadhaar, PAN, or other government-issued identity documents (when required for bookings, visas, or compliance)
- Date of birth, gender, and emergency contact details
b) Payment Information
- Credit/debit card details, UPI, bank account details (processed through secure third-party payment gateways; we do not store sensitive financial data)
c) Travel Information
- Travel history, preferences, meal/room choices
- Flight, hotel, and transportation details
d) Technical Information
- IP address, browser type, device details
- Cookies and usage data for analytics and performance monitoring
3. Use of Information
We use your information for:
- Processing bookings, reservations, and payments
- Providing travel assistance, visa support, and itinerary updates
- Sending promotional offers, newsletters, and updates (only with your consent)
- Ensuring compliance with legal obligations, audits, and regulatory requirements
- Improving our website, services, and customer support
4. Sharing of Information
We may share your personal data with:
- Airlines, hotels, transport providers, and travel partners (only as required for your booking)
- Payment processors and financial institutions
- Legal or government authorities, if mandated under applicable laws
- Third-party service providers (IT, marketing, customer support) under confidentiality agreements
We do not sell or rent your personal information to third parties.
5. Data Storage & Security
- Your information is stored on secure servers within India and/or jurisdictions compliant with Indian data protection laws.
- We follow reasonable security practices including encryption, access controls, and periodic security audits.
- While we take all precautions, we cannot guarantee absolute security of data transmitted online.
6. Data Retention
We retain your personal information only as long as necessary:
- To fulfil bookings and provide services
- For legal, regulatory, tax, and audit purposes
- Until you withdraw your consent or request deletion (as per applicable law)
7. Your Rights
Under Indian law, you have the right to:
- Access and review the personal information we hold about you
- Correct or update inaccuracies in your data
- Withdraw consent for non-essential data processing
- Request deletion of your data, subject to legal and contractual obligations
- Lodge complaints with the Data Protection Board of India (DPBI) under the DPDP Act, 2023
Requests can be sent to:
Email: booking@savikrushnaholidays.com
Phone: +91-8087885000 / +91-9823032282
8. Cookies Policy
We use cookies and similar technologies to:
- Improve website functionality and user experience
- Analyse website traffic and performance
- Deliver relevant advertisements
You may disable cookies in your browser settings, but certain features may not function properly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
10. Jurisdiction
This Privacy Policy and any disputes arising from it shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.
11. Updates to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”
12. Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
Savikrushna Holidays Pvt. Ltd.
Address: Shop No. 12, Yashdeep Shopping Centre, Kamdhenu Estate, Solapur Road, Hadapsar, Pune – 411028, Maharashtra, India
Phone: +91-8087885000 / +91-9823032282
Email: booking@savikrushnaholidays.com
Website: www.savikrushnaholidays.com